Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • You can find almost all the answers to your questions in the user–friendly Help section integrated into your Web Hosting Control Panel. It includes an ever–increasing knowledge base with frequently asked questions and in–depth help articles contributed by our experienced tech support team.

  • Top quality support service
  • Instructional Videos

  • We have compiled a collection of educational video tutorials that detailedly illustrate how you can sort out a common issue connected to your Linux cloud web hosting account. You will find the instructional video clips in the Help section.

  • Intuitive help center
  • A One–Hour Support Ticket Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24/7/365 customer support service and come with a one–hour ticket response time guarantee. Our seasoned support engineers will be available to you 24 hours a day and will resolve any problem that you may possibly have within less than 1 hour after the helpdesk ticket submission. Normally, a response will be provided to you within 20 minutes.