Assistance Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Solution Guarantee

  • Each ticket that you send to our tech assistance Department will be attended to in less than one hour. All common requests are going to be responded to as quickly as possible. Nonetheless, if the service question you have sent needs the help of a skilled admin technician, we will forward the ticket to him and will inform you about the hold–off.

  • Top quality support service
  • Top–quality Tech Assistance Service

  • We are working for you 24x7x365 to provide you with help and technical support and to aid you with any problem that you might run into when controlling your virtual server. We will support you with all pre–configured apps, such as your Operating System, server admin panel (dependent upon the VPS type) and the Web Hosting Control Panel made entirely by our company.

  • Intuitive help center
  • An Informative Help Section

  • A comprehensive and frequently updated article base is integrated into our in–house built Web Hosting Control Panel. It offers quick tips about how to execute all the primary website supervision tasks. The Help area supplies detailed how to articles and reviews and step by step video guides. You can open the Help zone by clicking the Help or Video buttons in the upper right part of each Control Panel section.